Virtual Observatory Software for Astronomers

  1. Frequently Asked Questions
      1. How do I get started with AstroGrid?
      2. How do I run VODesktop if I have to use a web proxy
      3. What to do if I start getting 'out of memory' errors?
      4. Where can I get a list of bugs that have already been reported and solved?
      5. How do I change my astrogrid community password
      6. I already have a community account to access UKIDSS data - why can't I log …

Frequently Asked Questions

How do I get started with AstroGrid?

See the Getting Started pages.

How do I run VODesktop if I have to use a web proxy

You have to tell VODesktop some information about the web proxy and port that it runs on. In the VODesktop set the relevant 'preferences' - see how at the help on Network settings

What to do if I start getting 'out of memory' errors?

See the pages on memory management. Also, if problems persist with VODesktop / VOExplorer/ Filemanager, it is probably good to kill the VODesktop application, and start it up again.

Where can I get a list of bugs that have already been reported and solved?

a) the user ticket system is where you can enter fault reports and check what's happening to them

b) the AstroGrid team use Bugzilla to track bugs. shows closed and resolved bugs since 2008-01-01

How do I change my astrogrid community password

For this you should go to the page corresponding to your community:

  • Here for users on the Leicester community.
  • Here for the ROE community
  • Here for the Cambridge community.

I already have a community account to access UKIDSS data - why can't I log in?

You most likely have an account to use the web based access at http://surveys.roe.ac.uk/wsa/ - this is not an AstroGrid community account. Please request an AstroGrid community account by following these instructions.

Acknowledging AstroGrid. If you make use of the AstroGrid system or tools, we would be grateful if you could acknowledge this use in any resulting publications. You could use these words: 'This research has made use of data obtained using, or software provided by, the UK's AstroGrid Virtual Observatory Project, which is funded by the Science and Technology Facilities Council and through the EU's Framework 6 programme.' Use of any data discovered or accessed through AstroGrid should of course be mentioned as noted by the data providers.

Licensing and Copyright. AstroGrid software is released under the Academic Free License.. The copyright on the text used in these web pages is owned by the contributing authors. Copyright on images used are assumed to be with the indicated or implied source as appropriate.